Support

Contact us

Every message is read and answered by a member of our team. We reply within one working day.

Get in touch

Please include your order number, which begins with KR- and appears on your confirmation page and delivery email. If you do not have it, the email address you paid with is enough for us to locate the order.

[email protected]

We reply within one working day

Business name

Krishna Retails

All of our products are digital downloads, so there is nothing to collect in person and no delivery address is needed to place an order.

Common questions

My download link has expired

Email us and we will re-issue it. There is no charge and no time limit.

I paid but received nothing

Check your spam and promotions folders first. If it is not there, send us your order number and we will deliver it manually.

I would like a refund

Please read the Cancellation & Refund Policy, then email us. Undelivered files and duplicate charges are refunded in full.

I was charged twice

Send us both payment references and we will refund the duplicate.

The file will not open

Try another PDF reader first. If it still fails, tell us which device you are using and we will supply a working copy.